Our understanding of reproductive health is developing at great speed. It is a challenge for all IVF units to keep abreast of the latest technology available and to maintain technical proficiency. The deployment of highly skilled embryologists from a research-based, patient-focused, internationally renowned clinic makes all the difference in helping clinics maintain flexibility to shift direction when needed. Clinics who have chosen to become service partners with Sydney IVF enjoy cost-effective technology transfer without the risks and time costs associated with reinventing technology themselves.

Our services include the following:

• Design of new laboratory and clinic facilities
• Turn-key operations for the establishment of state-of-the-art new units, in accordance with explicit and implicit international standards
• Temporary assignment of experienced embryologists for a series of patients, to introduce our new technologies
• Troubleshooting and achievement of project specific goals
• Consultancy and technology licensing services, including the implementation of total quality management and ongoing troubleshooting support

Our solution-oriented approach includes recommendations and, if necessary, the supervision of upgrades to existing laboratories. Unlike other consultancy arrangements, Sydney IVF can provide on-site expertise from embryologists who both work routinely in the busy day-to-day laboratory activity of a large IVF clinic and participate actively in research. Their skills are constantly being updated and refined.

Our focus on quality

Quality in every aspect is the fundamental principle of Sydney IVF's services. To this end we incorporate Total Quality Management (TQM) into every laboratory activity and clinical service. Quality programs cannot simply be added on to pre-existing procedural protocols or services; they must be intrinsic to every aspect of a laboratory or clinical program from the most fundamental level. TQM requires that each component technique and procedure include quality control, be subject to quality assurance monitoring, and then be utilised in an overall quality improvement program. However, TQM does not stop with technical procedures, it encompasses every aspect of service provision, including both the very personal interaction between staff and couples attending the clinic and relationships with other healthcare professionals.

Sydney IVF has extensive experience in implementing and operating such systems. All its diagnostic and clinical services have received the highest levels of accreditation from the relevant Australian regulatory bodies, including the Reproductive Technology Accreditation Committee, The National Association of Testing Authorities, and the Australian Council on Healthcare Standards. Quality of care can only be built upon the actions of people to whom the concepts of quality have become second nature.